the Pain of 'World Class' Tech Support

Recently we have come to know Keenan of Keen Gaming Machines pretty well, and are continually amazed with what we DIDN'T know about PC's... and what we thought they were capable of.

Keenan truly typifies the 'Mad Scientist Geek' and his computers are so blindingly fast, and so stable... well, we now really know what the Ultimate Gaming PC is.

Anyway, a big part of a Keen Machine purchase, is the awesome, competent tech support. Keen should write a book. He just got off an IM with a new customer... paintballgod.

paintballgod: HEY LOL
paintballgod: My sound is backwards
paintballgod: xD
keenmachinepcs: what up wif dat?
paintballgod: When someone is on the left side of me, they sound like they're on the right
keenmachinepcs: didn't hook 'em up right?
paintballgod: dunno
paintballgod: how do I fix it?
keenmachinepcs: turn your head phones around, lol
keenmachinepcs: well the sound card is installed and configured correctly, so i dunno man
paintballgod: lol
paintballgod: its cool
paintballgod: Just have to turn headphones around lol
keenmachinepcs: yep! lmao

... a day in the life of a full-service tech support guy.

hi ho.

Ultimate Gaming PC's... for real!

We have long been a fan of Widow PC's excellent gaming computers, and until now, have only recommended Widow to our visitors.

Now there is a new kid on the block, Keen Gaming PC's, and we unconditionally endorse their gaming computers. Until now, the only way to have a competent gaming computer cheaply, was to build it yourself. Many of our friends are comfortable doing just that, and we provided instruction on Video Game Locker for doing just that. For about $900, Keen sells an outstanding cheap gaming computer that includes a 1 year full parts and labor warranty, free lifetime COMPETENT tech support, Vista OS (including disk and product key).

We couldn't do it ourselves, as cheaply and as well.

Bravo, Keen Machines!